Privacy Policy

We, Indian Trade Bird (hereinafter referred to as the "Company"), having its Head Office: B-617 Navratna Corporate Park, Opp. Dishman Corporate House, Nr. Ashok Vatika, Ambli-Bopal Road,Ahmedabad, Gujarat-380058 India. Registered Address: 2S/3, M.H.B, Basni,Jodhpur, Rajasthan 342005 India, represented by its members, where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns.

The creator of this Privacy Policy ensures a steady commitment to Your privacy with regard to the protection of your invaluable information. This Privacy Policy contains information about the www.indiantradebird.com (hereinafter referred to as the "Website"). In order to provide You with Our uninterrupted use of services, We may collect and, in some circumstances, disclose information about you with your permission.

This Privacy Policy shall be in compliance with the General Data Protection Regulation (GDPR) in effect from May 25, 2018, and any and all provisions that may read to the contrary shall be deemed to be void and unenforceable as of that date. If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Website. If you have any questions or concerns regarding this Privacy Policy, you should contact us at info@indiantradebird.com .

ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. ALL HEADINGS ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THIS AGREEMENT AND SHALL NOT BE USED TO INTERPRET THE PROVISIONS CONTAINED WITHIN.

1. DEFINITIONS

  • "We", "Our", and "Us" shall mean and refer to Indian Trade Bird and the creators of this Privacy Policy.
  • "You", "Your", "Yourself", and "User" shall mean and refer to natural and legal individuals who use the Website.
  • "Personal Information" shall mean and refer to any personally identifiable information that We may collect from You. For details, please refer to Clause 2.
  • "Third Parties" refer to any website, company, or individual apart from the User and the creator of this Website.

2. INFORMATION WE COLLECT

We are committed to respecting Your online privacy. We recognize Your need for appropriate protection and management of any Personal Information You share with Us. We may collect the following information:

  • Personal data such as, but not limited to, Name, Location, Password, Email ID, Mobile Number, Business Name, Business Category, etc.
  • Tracking Information such as, but not limited to, the IP address of your device and Device ID when connected to the Internet. This may include the URL you came from, which URL you next visit, your computer browser information, and other information associated with your interaction with the Website.

This Privacy Policy also applies to data we collect from users who are not registered as members of this Website, including browsing behaviour, pages viewed, etc. We only collect and use such information that we consider necessary for achieving a seamless, efficient, and safe experience, customized to your needs, including:

  • To enable the provision of services opted for by you.
  • To communicate necessary account and service-related information from time to time.
  • To allow you to receive quality customer care services and trade-related support.
  • To comply with applicable laws, rules, and regulations.

Where any service requested by you involves a third party, such information as is reasonably necessary by the Company to carry out your service request may be shared with such third party. We also use your contact information to send you offers based on your interests and prior activity on the Website.

3. OUR USE OF YOUR INFORMATION

The information provided by You shall be used to:

  • Contact You when necessary and for targeted marketing campaigns including email marketing, remarketing, and look-alike campaigns; to conduct surveys; and to analyze data with the help of analytics service providers.
  • Improve and develop new products, services, and features on the Website.
  • Analyze purchase, usage, and traffic data to enhance the user experience.
  • Communicate with you via different channels including but not limited to SMS, Email, WhatsApp, RCS (Rich Communication Service), and Voice, in relation to our services.

We use Your tracking information such as IP addresses and/or Device ID to help identify you and to gather broad demographic information. We will not sell, license, or trade Your personal information. We will not share your personal information with others unless they are acting under our instructions or we are required to do so by law.

We also use third-party analytics, tracking, optimization, and targeting tools to understand how users engage with our Website so that we can improve it and deliver personalized content and advertisements according to user preferences.

4. HOW INFORMATION IS COLLECTED

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request the Company to elucidate the purpose of collection of said personal information, pending fulfillment of which you shall not be mandated to disclose any information whatsoever.

We will collect and use your personal information solely with the objective of fulfilling those purposes specified by us, within the scope of the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

5. COOKIES

We use data collection devices such as "cookies" on certain pages of our Website. Cookies are small files placed on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a cookie. Cookies may be used to identify logged-in or registered users.

Our Website uses session cookies to ensure that you have a good experience. These cookies contain a unique number, your "session ID", which allows our server to recognize your computer and remember what you have done on the Website. The benefits include:

  • You only need to log in once if you are navigating secure areas of the Website.
  • Our server can distinguish between your computer and other users, so you can see the information that you have requested.

You may choose to accept or decline cookies by modifying your browser settings. This may prevent you from taking full advantage of the Website. We also use various third-party cookies for usage, behavioral, analytics, and preferences data, including the following types:

  • Authentication Cookies: To identify the user and share the content requested.
  • Functionality Cookies: For customized user experience and resuming past browsing progress.
  • Tracking, Optimization, and Targeting Cookies: To capture usage metrics on device, operating system, and browser; to capture behavioral metrics for better content delivery; and to suggest the most suited products and services.

Indian Trade Bird respects your right to Opt Out. Google, as a third-party vendor, uses cookies to serve ads on the Website. Google's use of DART cookies enables it and its partners to serve ads to our Users based on their visits to our Website and/or other sites. To opt out, please visit: http://www.google.com/policies/privacy/ads/

6. GOOGLE ANALYTICS

We use Google Analytics to help us understand how you make use of our content and work out how we can make things better. These cookies follow your progress through our Website, collecting anonymous data on where you have come from, which pages you visit, and how long you spend on the Website. This data is then stored by Google to create reports. These cookies do not store your personal data.

The information generated by the cookie about your use of the Website, including your IP address, may be transmitted to and stored by Google on servers. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

7. EXTERNAL LINKS ON THE WEBSITE

The Website may include advertisements, hyperlinks to other websites, applications, content, or resources. We have no control over any websites or resources provided by companies or persons other than Us. You acknowledge and agree that We are not responsible for the availability of any such external sites or resources, and do not endorse any advertising, products, services, or other materials on or available from such websites or resources.

These external websites and resource providers may have their own privacy policies governing the collection, storage, retention, and disclosure of Your Personal Information. We recommend that You review their respective privacy policies. If you require a list of third-party links on our Website, please write to us at info@indiantradebird.com .

8. YOUR RIGHTS

Unless subject to an exemption, you have the following rights with respect to your personal data:

  • The right to request a copy of your personal data which we hold about you.
  • The right to request any correction to any personal data if it is found to be inaccurate or out of date.
  • The right to withdraw Your consent to the processing at any time.
  • The right to object to the processing of personal data.
  • The right to lodge a complaint with a supervisory authority.
  • The right to obtain information as to whether personal data is transferred to a third country or to an international organization.

9. CONFIDENTIALITY

You further acknowledge that the Website may contain information which is designated confidential by Us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless legally required to do so by the appropriate authorities.

We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services, and you retain the sole discretion to seek discontinuation of such communications at any point in time.

10. OTHER INFORMATION COLLECTORS

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether on our Website or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. Since we do not control the privacy policies of third parties, you are advised to ask questions before you disclose your personal information to others.

11. OUR DISCLOSURE OF YOUR INFORMATION

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. We may be required to disclose information to the government, law enforcement agencies, or third parties. We do assure you that any and all disclosure of your personally identifiable information shall be personally communicated to you through an email sent to your registered email address.

As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, disclosure may occur in the following circumstances:

  • External Service Providers: There may be a number of services offered by external service providers that help you use our Website. If you choose to use these optional services, and in doing so disclose information to those providers, their use of your information is governed by their own privacy policy.
  • Law and Order: We cooperate with law enforcement inquiries and other third parties to enforce laws, such as intellectual property rights, fraud prevention, and other rights. We can disclose any information about you to law enforcement and other government officials as we believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

12. ACCESSING, REVIEWING AND CHANGING YOUR PROFILE

Following registration, You can review and change the information You submitted at the stage of registration, except for your Email ID. If You change any information, We may or may not keep track of Your old information. We will not retain in our files information you have requested to remove, except in certain circumstances, such as to resolve disputes, troubleshoot problems, and enforce our terms and conditions. If you believe that any information we hold about you is incorrect or incomplete, you need to promptly correct any such incorrect information through the Website.

13. CONTROL OF YOUR PASSWORD

When you sign up to become a Member, you will be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. It is important that you protect it against unauthorized access by choosing your password carefully and keeping your password and computer secure by signing out after using our services.

You agree not to use the account, username, email address, or password of another Member at any time or to disclose your password to any third party. You are responsible for all actions taken with your login information and password. If your password has been compromised for any reason, you should immediately change it and notify us at info@indiantradebird.com .

14. SECURITY

We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the Company. We follow generally accepted industry standards to protect the Personal Information submitted to Us and information that we have accessed. However, transacting over the internet has inherent risks which can only be mitigated by following security best practices yourself.

15. SEVERABILITY

Each paragraph of this Privacy Policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein, except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall have no effect on the remaining paragraphs of this Privacy Policy.

16. AMENDMENT

Our Privacy Policy may change from time to time. The most current version of the policy will govern our use of your information and will always be available at www.indiantradebird.com. We encourage you to periodically review this policy for any changes.

17. AUTOMATED DECISION MAKING

As a responsible company, we do not use automatic decision-making or profiling that produces legal effects concerning you or similarly significantly affects you without appropriate human oversight.

18. CONSENT WITHDRAWAL, DATA DOWNLOAD & DATA REMOVAL REQUESTS

To withdraw your consent, or to request the download or deletion of your data with us for any or all our products and services at any time, please email info@indiantradebird.com from your registered email address. We will process your request in accordance with applicable law.

19. GRIEVANCE OFFICER

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below. Any complaints, abuse, or concerns with regard to the processing of information provided by you may be directed to our Grievance Officer at:

Name: Jitendra Prakash

Number: +91 851-114-2701

Email: info@indiantradebird.com

Website: www.indiantradebird.com

20. CONTACT US

If you have any questions or concerns regarding this Privacy Policy, you should contact us by sending an email to info@indiantradebird.com. We will endeavor to respond to your queries within a reasonable time.